Privacy Policy

1. Who We Are

Recovery Festival CIC is a Community Interest Company committed to promoting recovery, wellbeing, and community connection through events, projects, and initiatives. We are the data controller for any personal information collected through our activities and our website: https://www.therecoveryfestival.co.uk.

2. What Information We Collect

We may collect personal information when you:

Register for events
Sign up for updates
Contact us via forms, email, or phone
Engage with our projects or services

This may include:

Name and contact details (email, phone number)
Payment details (if making a donation)
Accessibility or dietary requirements
Demographic information (optional)
Evaluation data (optional)

Information collected automatically when you visit our website:

IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and similar technologies (see Section 5)

3. How We Use Your Information

We use your information to:

Process registrations or service bookings
Communicate updates about events and activities
Ensure accessibility and inclusion
Comply with legal and safeguarding requirements
Improve our website and services through analytics
To carry out evaluation and impact surveys to understand who is accessing
the Recovery Festival, the outcomes of our work, and how we can improve
accessibility and inclusion

Where possible, survey and evaluation data will be collected anonymously or anonymised before analysis. Any contact details provided separately will not be linked to survey responses. Where we collect sensitive personal data (such as ethnicity), this will only be done with explicit consent and will be used solely for equality monitoring and improving inclusion.

4. Legal Basis for Processing

We process your data under:

Consent (e.g. information sign-up)
Contractual necessity (e.g. event registration)
Legal obligation (e.g. safeguarding requirements)
Legitimate interests (e.g. improving services)

5. Cookies and Analytics

Our website uses cookies to:

Ensure site functionality
Analyse visitor behaviour (e.g. via Google Analytics)
Improve user experience

You can manage or disable cookies through your browser settings.

6. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.

7. Security

We use appropriate technical and organisational measures to protect your data, including SSL encryption for data transmitted via our website.

8. Sharing Your Information

We do not sell your data. We may share it with trusted partners who help deliver our activities (e.g. venues, caterers, technology providers) under strict data protection agreements.

9. How Long We Keep Your Data

We retain your data only as long as necessary for the purposes outlined above, and in line with legal requirements.

10. Your Rights

You have the right to:

Access your data
Request correction or deletion
Withdraw consent at any time
Complain to the ICO if you believe your data is misused

11. ICO Registration

Recovery Festival CIC is exempt from paying the ICO data protection fee as a not-for-profit organisation. However, we comply fully with UK GDPR and the Data Protection Act 2018.

12. Contact Us

For any questions or to exercise your rights, contact:
Email: recfestbristol@gmail.com
Address: 9 Northumberland Road, Bristol, BS6 7AU